Turnaround Time: 5 to 7 Business Days (Monday- Friday) for the initial draft design for the 1st item to be given to you for review/approval (after you have provided all materials). If you have a very complex project, the turnaround time may extend. After client approve the initial draft design, an additional 3-5 business days to complete any additional requested changes to the project. The turnaround time can change due to delayed communication, extra add-ons, unavailable content, and etc.
Refund: Due to the custom nature of our services we can’t offer any refund. In the event that you are dissatisfied with the purchase, I will gladly accommodate changes or services within reason if possible.
Client Responsibilities: You are expected to provide any items listed in order to completion of your project: Copy writing: (Written content), Logos, Photographs/Images, Illustration, and/or Video.
Printing: All orders that involve printing must be pre-paid to schedule the printing. 5 to 7 Business Days (Monday- Friday) to complete printing. Shipping is may take 3-6 Business Days (Monday- Friday) for delivery from FedEx or UPS.